Returns -

 

How To Return An Item

We aim to make it as easy as possible for you to return your items.

Returning items by post:

You can return items to us within 14 days and you will be offered a refund for the item price or a store credit to spend online. We do not do exchanges. 

Our address is - Linked London, 1a Chadwick Road, Eccles, Manchester M30 0NZ

Once returned please email us the following ..

1.Your order number

2. The name of the item(s) being returned

3. Proof of postage receipt which must show the parcel information (destination, date and weight) with the tracking number. 


We recommend all returns be sent by a tracked method as we are not responsible for the safe return of your order, please ask for proof of postage (in the form of a receipt showing the address you have sent the item to or the tracking number of the parcel). Furthermore, please follow below instructions:

  • Return costs are at your own expense. 
  • Refunds can take upto 7 days after we receive your order back to process. Refunds will be for the item price only. 

    Cooling Off Period

    When you order from us online, you are entitled to a cooling off period when you can return your goods without any penalty. Our cooling off period is 14 days, which includes any statutory cooling off period.

    This period starts the day the contract is agreed (i.e. you receive an email from us saying we have dispatched your order) and ends 14 days after the day following delivery of the goods.

    Certain items are excluded from the cooling off period guarantee, unless we are at fault. These are personalised or engraved items.

    *** FOR UK CUSTOMERS - REFUNDS ARE OFFERED STRICTLY IN LINE WITH THE CONSUMER RIGHTS ACT 2015 ONLY***

     

    *** FOR ANY PURCHASES MADE OUTSIDE THE UK PLEASE CHECK THE RELEVANT CONSUMER RIGHTS REGULATIONS/AUTHORITIES GUIDELINES FOR REFUNDS ***